New NHS Hearing Aid Service for the Over 50s in Lancashire and South Cumbria announced

New NHS Hearing Aid Service for the Over 50s in Lancashire and South Cumbria announced

People suffering from age-related hearing loss in Lancashire, and South Cumbria will benefit from a new service as a result of a successful partnership between the Clinical Commissioning Groups (CCGs) in the area.

As a result, the CCGs are delighted to announce the introduction of new innovative NHS funded hearing services for age-related hearing loss across the whole of Lancashire and South Cumbria.  The successful bidders are a range of very experienced hearing aid service providers and will be able to offer a range of hearing aid related services.  The CCGs have appointed five service providers: Specsavers, Scrivens, Outside Clinic, Beacon Medical Services and Blackpool Teaching Hospital NHS Trust.

  • Specsavers will provide services across the whole of Lancashire & South Cumbria CCG areas.
  • Scrivens will provide services across the whole of Lancashire CCG areas.
  • Beacon Medical Services will provide services across Greater Preston, Chorley and South Ribble CCG areas.
  • Blackpool Teaching Hospitals NHS Foundation Trust will provide services across Blackpool, Fylde and Wyre CCG areas
  • The Outside Clinic will provide domiciliary (home based) services only across the whole of Lancashire & South Cumbria.

Dr Santhosh Davis, Burnley GP, and clinical lead for the hearing services development said:

“Age-related hearing loss is very common and can have really negative effects for those who suffer from it. We know from our engagement with people with age-related hearing loss, that many become self-conscious about their hearing loss.  As a result they don’t socialise, become isolated and that in turn leads to loneliness and depression.  It is vitally important for people to have their hearing tested on the NHS, and then if needed, to use NHS hearing aids which this service will provide.

“Our vision for people with age-related hearing problems is for them to receive high quality, efficient services delivered closer to home with short waiting times, delivering patient focussed outcomes in a response to the needs of the individual. Including their families and carers in the community in which they live in.

“This new NHS service will really make a difference to the lives of many people.   Because we involved people who have age-related hearing loss we were able to ensure that their experiences and views have been used to help design the services.  Working in true partnership with patients will ensure that people experience improved services, higher quality patient care and a consistent level of service across the Lancashire and South Cumbria area.”

The aim of the procurement was to identify suitable providers to deliver an innovative service to support people with age-related hearing loss (for patients aged 50 years and over) in line with national guidance and local arrangements. The service will include a hearing assessment service, including the provision of NHS hearing aids and their fitting, help with getting used to using hearing aids, follow-up and aftercare services for adults over 50. The service will be available up to 6 days per week in line with patient need and demand.

Existing patients of audiology services will continue to receive the same level of service with their current provider and will be advised of any other options or changes as appropriate. It is expected that there will be minimal disruption for patients.