Blackpool Citizens Inquiries

Blackpool Citizens Inquiries

Working with our partners at Blackpool Council and the help of specialist community engagement professionals at Shared Future CIC, NHS Blackpool CCG has undertaken ‘citizens inquiries’ across Blackpool.

These inquiries involved recruiting a number of local residents from within our neighbourhoods who were representative of the population that live there. The resident group then undertook a citizens’ inquiry process to investigate and analyse issues within the local area, ultimately seeking to answer the following questions: ‘For people living within this neighbourhood, what are the key factors which impact upon their health and wellbeing?’

Over the course of 10 weeks, the resident population undertook work to identify the local assets which help people to stay well, issues which create challenges for people to stay well and also quiz local leaders in health and social care as well as other areas such as leisure and domestic services.

At the end of this process, the resident groups developed a set of recommendations based upon their findings and presented these to the relevant professionals and organisations via a dedicated feedback event.

The video below provides an overview of why we believe this work is important to help improve the health and wellbeing of local residents.


Alongside the residents inquiries the Public Health team has also been holding regular meetings with voluntary organisations, charities and community groups under the banner of Integration 20:20. The aim of these meetings is to bring the organisations together to discuss issues they have and what they need in order to work better with the public sector organisations.

The residents inquiries recommendations have been fundamental to the discussions at the Integration 20:20 meetings with some residents attending the meetings to help focus discussions towards common goals.


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Central West Blackpool

We first undertook this process within the Central West neighbourhood of Blackpool during the summer of 2017. You can read the full report from this inquiry, including the recommendations made here.

Watch the videos below to hear why some of the resident group chose to get involved and how the process has helped them personally.

Far North Blackpool

Eighteen residents from the Far North area of Blackpool took part in an inquiry between October and December 2017. The group published their report in a joint event with an inquiry group from South Blackpool in January 2018.

You can read the full report from this inquiry here. 

South Blackpool

A further 18 people living in South Blackpool took part in an inquiry between October and December.

The groups report and recommendation were published at a launch event held jointly with the Far North inquiry group at the Winter Gardens in January 2018. The full report can be found here.

Central East Blackpool

Between February and April 2018, 23 residents from Blackpool Central East neighbourhood took part in nine sessions of deliberation to produce a set of recommendations that attempted to answer the question:

‘for people living in Blackpool Central East what are the main things that affect people’s health and well-being and what can be done about them?’

Members of the Citizens Inquiry shared their experiences and opinions in a highly participatory process and published their findings at an event held at @thegrange on Dinmore Avenue on Tuesday 8 May 2018.

The full report can be found here.

South Central Blackpool

The South Central area inquiry took place throughout May and June 2018.

The full report is available here: Blackpool Central South Citizens Inquiries Report (pdf | 3.0 MB)

North Blackpool

The North neighbourhood has taken a different approach to its inquiry and has utilised a community interest company called Altogether Better to conduct a number of workshops to create health champions within the practices in the neighbourhood. This work is ongoing and no reports have been published yet.

Central West - 2nd inquiry (Claremont)

Between April and June 2019 a second inquiry was launched in the Central West area of Blackpool. This time focussing on residents living in the Claremont ward of the area.

Central West is a very diverse area and one of the most deprived areas of the town. Due to its level of diversity the types of people living there changes from one street to the next. It was felt that it was important to make sure as much of the population was represented by the inquiries which is why a second inquiry was chosen for this area.

The Launch event took place on 24 July 2019. We are still waiting for a full report on the inquiry however the recommendation of the group can be found here. Blackpool Central West 2nd inquiry Recommendations (pdf | 0.3 MB)

The group has since continued to work on their recommendations and have been highly successful in creating Blackpool’s first ever Chatty Bench as a way to tackle loneliness and depression. Find out more here.

Last updated on 2 January 2020 at 15:42 by Senior communications and engagement officer N