You can share your views in person at one of the regular ‘Your Voice’ drop-in sessions we hold. These are your opportunity to provide feedback on the NHS services which you may have recently used or just tell us your general experiences. We hold around 12 of these per year in public places.
We also often hold focus groups on specific subjects if we are reviewing a policy or service. Anyone is welcome to be part of these focus groups and we will often contact interested third party groups such as charities or support services so they can come along too.
Future development of Your Voice sessions
We have been running public drop in sessions across both CCGs for a number of years. In Fylde and Wyre we called them Listening Cafes and in Blackpool, Your Voice sessions. We have evaluated the effectiveness of the current approach and are proposing to make these sessions much more interactive. Building on a model of citizen participation we would like to commence a pilot implementation for the process in 2020.