What you have told us

What you have told us

We are committed to listening to your views and taking on board your feedback to help us make improvements to health services across Blackpool, Fylde and Wyre.

Below are examples of areas we have engaged with members of the public:

Influence Panel

Under the Influence membership scheme, we have the Influence Panel – a group of people who help to make sure that local health services are suitable for the people of Blackpool, Fylde and Wyre.

The panel meets monthly to help shape and review projects commissioned by the CCGs. You can find out more about the panel and how you can get involved here.

You can read the Influence Panel reports in full below:

13 April 2017

  • The CCG was developing proposals to stop repeat prescriptions being ordered by community pharmacists in an effort to reduce the amount of medicine being wasted in Fylde and Wyre, reduce risk of people taking drugs they shouldn’t and reduce costs.
  • The Panel endorsed the proposals and said they believed they made sense and this was being done for the right reasons. They also gave suggestions on how to communicate to people about the change and were keen that information was distributed well in advance of any changes.

14 June 2017

  • In line with other CCGs in Lancashire and South Cumbria, the CCG was planning to implement a new policy aimed at reducing the number of people staying in hospital for long periods of time when there were available beds in the social care sector.
  • While the Panel agreed this was an issue that needed to be tackled, members expressed some reservations about a lack of choice being given to some patients who could be asked to leave hospital and move to a care home that was a long way from where they were living.

7 September 2017

  • The CCG wanted to make a number of medicines unavailable on prescription as they were more suited to self-care and had limited clinical benefit.
  • The Panel agreed the move was appropriate and expressed shock that a number of the items were actually available in the first place.

2 November 2017

  • The Panel received a presentation from the NHS Bowel Cancer Screening Programme and was asked to comment on why they felt uptake was low in Fylde and Wyre and how it could be increased.
  • The Panel suggested that targeted promotion for men would help, in places such as sports clubs and rotary clubs. Members also felt some people were unsure how to use the testing kit and could benefit from short instructional videos or diagrams.

17 January 2018

  • A national consultation had launched into ending prescriptions of a number of medications and treatments which were available in shops and supermarkets and more suited to self-care.
  • The Panel agreed with removing the items from prescriptions but suggested GPs and other clinicians needed better training in explaining to people what medications they needed to buy in order to treat minor conditions.

1 February 2018

  • The CCG asked the Panel to look at its annual report and review of the year documents and provide comments on their content and appearance.
  • The Panel provided a number of suggestions for improvements including the need for an ‘executive summary’ of the annual report, which is very long and complex.

12 April 2018

  • Following the previous discussions around the CCG’s annual report, a number of alternative annual report documents and layouts from across the country were presented to the Panel so the CCG could pick the best design for its next publication. They were also given a first look at some of the content.
  • The Panel gave recommendations on its favoured design options and members expressed they were happy at the development of an executive summary and the inclusion of more ‘review of the year’ items within the annual report.

3 May 2018

  • The Influence Panel took part in an evaluation exercise by students from the Lancaster University business school around the extended GP access service who were investigating why the service had been under-utilised.
  • While Panel members said they felt the service was good, some were at a disadvantage to the geography of the area. Members also felt the service had not been publicised well enough as many people did not know it existed.
Kirkham and Wesham health developments

Almost 90 per cent of people who responded to a survey (June to September 2017) about developing a state of the art new health centre for Kirkham, Wesham and the surrounding area said they were in favour of the development.

The findings of a survey launched by NHS Fylde and Wyre Clinical Commissioning Group (CCG) were independently analysed by leading market research firm QA Research.

Read the analysis of the survey here and find out more about the 12 week public engagement exercise here.

Gluten-free prescribing engagement

The CCG ran a survey to get the views of people in Fylde and Wyre regarding the prescribing of gluten free products to people with coeliac disease.

It came as plans had been developed to remove gluten free items from prescription across the area.

Almost 75 per cent of respondents to our survey said they believed gluten free products should be available on the NHS, however 95 per cent said they didn’t believe foods for all people with food intolerances should be provided on prescriptions.

Of the respondents, almost 60 per cent said they either had a diagnosis of coeliac disease or were related to someone who did.

Commissioning policies

A number of policies have been created or amended on a Lancashire and South Cumbria-wide scale to make sure services across the region are consistent. Each of these has been subject to public engagement or consultation, with more policies to be looked at over the coming months.

Examples of how these policies have changed as a result of public comments include the widening of the criteria for NHS funding of glucose monitoring devices, such as Freestyle Libre, to make it available to more people.

A glossary of terms was added to the new policy for cosmetic procedures following a request during public consultation and the wording of the policy was amended in a number of places.

Last updated on 21 December 2018 at 11:24 by senior communications and engagement officer